Reference

wso288 Privacy Policy for Indonesia

Our Privacy Policy explains what we collect when you open an account, use a mobile device, or connect DANA, OVO, GoPay and QRIS.

Account dataWallet recordsCookie choices
wso288 wso288 Privacy Policy for Indonesia
PRIVACY HELP DESK

Get Help With Your Privacy Request

A clear contact path helps when you want to ask about stored details, correct an account record or question a wallet reference. Start from the support link beside the cashier path, and include the email or phone connected with your account. We may ask for an account step to confirm that the request comes from you.

Team online

Access request

Ask us what account, login and device details we hold about you. We will use the contact connected with your wso288 account and may request verification before sharing personal records.

Correction request

Tell us which profile detail needs changing, such as a phone number or contact record. We compare the request with your account step before updating information linked to DANA, OVO or another wallet.

Status question

If a QRIS, GoPay, bank transfer or virtual account reference looks incorrect, send the receipt details through our support path. We check the account and payment status without asking for your wallet password.

HOW WE HANDLE DATA

Privacy Controls Around Your Account

We keep the Privacy Policy practical by linking each data use to an account action, security need or support request.

Data collection

We collect details you provide during account creation, plus login, device and transaction references generated when you use the account. We do not need your DANA or OVO wallet password to match a payment.

Cookie choices

Cookies can remember a session, support account security and show whether a policy page was opened. Your browser settings can remove or restrict cookies, though some account access steps may then need repeating.

Account security

We use login activity, device signals and phone verification before account access to identify unusual attempts. Never send a password or wallet PIN through a privacy request or support message.

Payment records

A DANA, GoPay, QRIS, bank transfer or virtual account reference can remain with the related account record so we can confirm status, trace a receipt and address a payment question.

Retention periods

We retain account and transaction records only as long as needed for the stated service, security checks, dispute handling or legal duties. The period can depend on the record type and local requirements.

Change requests

You can ask us to access, correct or clarify personal details through the support path beside the cashier area. We verify the requester, explain any restriction and record the response.

Answers About wso288 Privacy Policy

These Privacy Policy answers address the searches we hear most often before account access. They cover the data connected with your login, device, local wallet and support request, so you can decide what to share and where to ask for a change.

It covers account details, phone verification, login activity, device signals, cookies, payment references and support requests. It also explains why we use those records and how you can ask about them.

Yes. The Privacy Policy covers references and status linked with DANA, QRIS, OVO, GoPay, bank transfer and virtual account activity. We use those references to match an account transaction, not to request your wallet PIN.

Use the support path beside the cashier area and identify the email or phone connected with your account. We may complete a phone verification step before releasing personal records to the requester.

Yes. Send the detail you believe is wrong and the requested correction through our privacy contact path. We compare the request with your account record before making a change or explaining a restriction.

Cookies can maintain a session and help with account security on your mobile browser. You can restrict them in device browser settings, but login or policy access may require a repeated account step.

Retention depends on the type of record and the reason it is held. Account, security and payment references may remain for service, dispute or legal needs, with access depending on local law.

Yes. Use the support link near the cashier path and include a clear privacy question, such as a QRIS receipt mismatch or data correction request. Account access remains where local law permits.